State Farm® Insurance Agent Mike Livesay

"Hi Rhonda, I am so sorry to hear about your experience and I truly appreciate you taking the time to share it with us. It’s always our goal to provide clear communication and exceptional service, and I regret that in this instance we fell short. I understand your concern with Drive Safe and Save - while it is a free tool that many of our customers choose to use for additional savings, it is absolutely not required. We want our customers to feel empowered and in control of earning additional discounts if they choose. Even those customers who aren’t always the best drivers , still earn discounts from using it. I apologize you feel you had to have it and that you found it difficult to remove. I’m also sorry to hear about the confusion that led to your auto policy getting cancelled instead of your renters policy. That should never have happened and we will use this experience as a training opportunity to help us improve. Tabitha is a wonderful member of our team. She has been in the insurance industry for over 17 years and is a valuable part of our team. Her customers adore her knowledge and caring relationships she has with them. She is known for her kindness, knowledge, and genuine care for her team and customers. While I understand you have gone a different direction, I hope one day you will give us another chance so we can earn your relationship back and show you what so many appreciate from our team. Genuine care and guidance and desire for the best insurance experience possible. Thank you again for giving your feedback and we will take this and learn from it for sure. Wishing you the very best, Mike Livesay"

"Roni, thank you so much for taking the time to share your experience with our team and especially Megan. She is wonderful and we love that you are giving her a shout out! We truly feel what we do matters and love it when our customers feel it. Please don’t keep her a secret. We love serving our community through giving and helping them have the right insurance protection. Thanks, Mike Livesay State Farm Insurance "

"Esperanza, thank you for sharing your experience when purchasing a bond from State Farm. Many people don’t realize but bonds are something we help customers with all the time. If you need anything else, please don’t hesitate to reach out. Thanks again. - Mike Livesay State Farm Insurance"

"Latoya, I love hearing that you had such a great experience with Benita getting your auto and life insurance taken care of. Having insurance on your son is so important. Thank you for allowing Benita and our team to help. Thanks again- Mike Livesay State Farm Insurance, Piedmont "

"Antwann, thank you for sharing your experience with Benita and our team. I am grateful she was able to help you and know we always are here to help. Thanks- Mike Livesay State Farm Insurance, Piedmont"

"Irisheug, thank you for your awesome review. We love that you shared your experience. - Mike Livesay State Farm Agent, Piedmont"

"Jaden, you are awesome in sharing your experience with our office. These reviews are so helpful to help our customers and friends see how we best help more people. Thank you for taking the time to share your experience!"

"De’laje, thank you for your excellent review for Tiras. We are so excited he is working with us and know he will do great things. Thank you!"

"Kylan, thank you for sharing your experience with our office and Tiras. Our goal is to always provide a wonderful insurance experience. Better coverage, better price, it’s a win win!"

"Jeremiah, excellent review. I am so glad Tiras recommended you to our office. Thank you!"

"Isaiah, thank you for letting us know about your experience with our office. We truly appreciate it!"

"Thank you so much for your awesome review. We love that Benita and Andrew were able to give you such a great experience. Thank you!"

"April, thank you so much for your review. We love hearing about your excellent experience with Tabitha as she helped you with your renters insurance. She is awesome! Please shout it from the roof tops because we love it when you share your experience with the ones you love! Thanks again "

"Carlos, I love this review. Thank you so much for taking the time to share how awesome she is. I agree! Please tell your friends and family too."

"Esteban, thank you for your review of your experience with Benita. Bundling your auto and home insurance gives you the biggest discounts and I am glad she was able to help. Please don’t keep her a secret as she and our team love making insurance easy. Thanks again!"

"Carolyn, as promised, I will always work to help in every opportunity I can. Although I can’t guarantee anything like that everytime, I promise to try especially when I feel it’s the right thing to do. Thank you for trusting in me to do what I can to help. Thank you for allowing us to serve you for so many years. Thanks again!"

"Xavier, thank you so much for taking the time to share your experience after working with Jackie. The policy you shared is so important and can help you when you need it most. Please share with others and send them Jackie’s way and our office would love to serve them too. Thank you!"

"Victor thank you for sharing your experience with our office. Please always know we love helping our great customers and friends."

"Justin, thank you so much for taking the time to share your experience with Benita and our office. Insurance is great when you need it and knowing you have great coverage will definitely help if the time comes. Thank you again! Please don’t keep us a secret!"

"Talisa, thank you so much for sharing your experience with Jackie. Beginning of the day or end of the day, we truly love helping our customers. Thank you for sharing your thoughts. "

"Antwoin, thank you for sharing your experience with Jackie. We’re thrilled she was able to save you hundreds on your insurance while improving your coverage. It’s always our goal to provide exceptional service and peace of mind. If you ever need anything else, don’t hesitate to reach out.!"

"Mia, thank you for sharing your experience you recently had from Nyla. We love helping our great customers and we so appreciate the opportunity to help you too! Thank you!"

"Aryhanna, thank you for taking the time to share your experience and thoughts on Nyla. She is awesome and we truly appreciate the opportunity to serve you. Please don’t keep us a secret. Thanks again. "

"Rodney, thank you for your awesome review. We have loved serving you and your family for the last several years. I hope you know how much we appreciate the opportunity to serve your family. Thank you again!"

"Thank you Kamajae for your review for Nyla. She is learning great things in her internship and we just love having her with us. Thank you again!"