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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Esteban Labra

Esteban Labra

May 28, 2025

5  out of  5
rating by Esteban Labra
"I had a positive experience working with Benita at State Farm she helped me bundle my auto and home policy she answered the questions I had and she is super friendly!"
We responded:
"Esteban, thank you for your review of your experience with Benita. Bundling your auto and home insurance gives you the biggest discounts and I am glad she was able to help. Please don’t keep her a secret as she and our team love making insurance easy. Thanks again!"
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Carolyn Joy

May 24, 2025

5  out of  5
rating by Carolyn Joy
"Mike has always answered my calls and has helped with any issue I had. After Hurricane Helene an adjuster looked at my roof and determined it only needed repair. I requested a second inspection. After many phone calls and emails Mike was able to obtain a second inspection, a more thorough one. I was granted a new roof! Yay! Thank you, Mike."
We responded:
"Carolyn, as promised, I will always work to help in every opportunity I can. Although I can’t guarantee anything like that everytime, I promise to try especially when I feel it’s the right thing to do. Thank you for trusting in me to do what I can to help. Thank you for allowing us to serve you for so many years. Thanks again!"
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Xavier Jenkins

May 23, 2025

5  out of  5
rating by Xavier Jenkins
"Jackie thoroughly explained the benefits of my Supplemental Health Policy! She was very patient and knowledgeable!"
We responded:
"Xavier, thank you so much for taking the time to share your experience after working with Jackie. The policy you shared is so important and can help you when you need it most. Please share with others and send them Jackie’s way and our office would love to serve them too. Thank you!"
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Victor Williams

May 23, 2025

5  out of  5
rating by Victor Williams
"She was sooooo nice and awesome"
We responded:
"Victor thank you for sharing your experience with our office. Please always know we love helping our great customers and friends."
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Justin Maurer

May 21, 2025

5  out of  5
rating by Justin Maurer
"Just an all around great experience! Benita Harris was amazing and walked me through each step of the process. Wouldn't want to navigate the process without someone like her! Thanks Benita and Mike! Hopefully I never really need to use this ;)"
We responded:
"Justin, thank you so much for taking the time to share your experience with Benita and our office. Insurance is great when you need it and knowing you have great coverage will definitely help if the time comes. Thank you again! Please don’t keep us a secret!"
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Talisa Evans

May 20, 2025

5  out of  5
rating by Talisa Evans
"Jackie was very professional, precise and attentive. I did an end of the day call(yes I'm one of those) and still received a pleasant experience"
We responded:
"Talisa, thank you so much for sharing your experience with Jackie. Beginning of the day or end of the day, we truly love helping our customers. Thank you for sharing your thoughts. "
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Antwoin Williams

May 19, 2025

5  out of  5
rating by Antwoin Williams
"Ask for Jackie! I was able to switch my car coverage and she saved me hundreds of dollars!"
We responded:
"Antwoin, thank you for sharing your experience with Jackie. We’re thrilled she was able to save you hundreds on your insurance while improving your coverage. It’s always our goal to provide exceptional service and peace of mind. If you ever need anything else, don’t hesitate to reach out.!"
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Mia Scott

May 16, 2025

5  out of  5
rating by Mia Scott
"My service was AMAZING. Nyla helped me through everything and was very patient with me as I can be very hard to deal with"
We responded:
"Mia, thank you for sharing your experience you recently had from Nyla. We love helping our great customers and we so appreciate the opportunity to help you too! Thank you!"
Profile photo of Aryhanna Holmes

Aryhanna Holmes

May 15, 2025

5  out of  5
rating by Aryhanna Holmes
"Nyla was very kind, very pleasant to speak with her."
We responded:
"Aryhanna, thank you for taking the time to share your experience and thoughts on Nyla. She is awesome and we truly appreciate the opportunity to serve you. Please don’t keep us a secret. Thanks again. "
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Rodney Robinson

May 13, 2025

5  out of  5
rating by Rodney Robinson
"The staff at the Livesay Agency is always courteous and helpful. Thank you for always giving us professional service."
We responded:
"Rodney, thank you for your awesome review. We have loved serving you and your family for the last several years. I hope you know how much we appreciate the opportunity to serve your family. Thank you again!"
Profile photo of Kamajae Freeman

Kamajae Freeman

May 13, 2025

5  out of  5
rating by Kamajae Freeman
"overall great staff one rep in specific nyla was very kind and very joyful this company should hire alot more people just like her"
We responded:
"Thank you Kamajae for your review for Nyla. She is learning great things in her internship and we just love having her with us. Thank you again!"
Profile photo of Nathan Crain

Nathan Crain

May 9, 2025

5  out of  5
rating by Nathan Crain
"Jackie was very helpful with our insurance needs. Thank you!"
We responded:
"Nathan thank you so much for sharing your experience with us. Jackie is awesome and we love that she was able to help you with your insurance needs. Please don’t keep her a secret. She really loves referrals. Thank you!"
Profile photo of Haylie Hild

Haylie Hild

May 9, 2025

5  out of  5
rating by Haylie Hild
"carsen was so helpful! she’s the best!"
We responded:
"Haylie, thank you for your awesome review. We love serving our community and we appreciate you taking the time to write about you experience with Carsen. Thank you again!"
Profile photo of Sara Gibbons

Sara Gibbons

May 8, 2025

5  out of  5
rating by Sara Gibbons
"carsen helped me so much and was very friendly"
We responded:
"Thank you so much Sara for your review for Carsen. That is awesome! We really do value your opinion and it helps us to know that what we strive to do is exactly what our amazing customers deserve and need. Thank you again!"
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Wendy burnett

May 8, 2025

5  out of  5
rating by Wendy burnett
"Jackie was great, she took the time to explain everything and made sure I had all the coverage I needed."
We responded:
"Wendy, thank you so much for your amazing review about your experience with Jackie. It was also a pleasure to meet you in the office when you came by to work with Jackie. We love helping amazing customers like you. Our goal every time is to help you find all the discounts while also having the right insurance coverages in place. Thank you for allowing us to serve you. Please don’t keep Jackie a secret!"
Profile photo of Abbie Adams

Abbie Adams

May 8, 2025

5  out of  5
rating by Abbie Adams
"Really friendly staff! Carsen helped me with my insurance questions, she was great!"
We responded:
"Abbie, thank you so much for your review for Carsen. She is awesome and I appreciate you allowing our team to help you with your insurance questions. Thanks again! "
Profile photo of Amy Castleton

Amy Castleton

May 8, 2025

5  out of  5
rating by Amy Castleton
"Loved my experience here. Carsen was so helpful answering my questions. Thanks for the help!"
We responded:
"Amy, thank you so much for sharing your experience with Carsen. Our goal is always to help our customers understand their insurance policies and most importantly make sure they at least know what would properly protect their income and assets. Please don’t keep us a secret! "
Profile photo of Rick Fairbairn

Rick Fairbairn

May 4, 2025

5  out of  5
rating by Rick Fairbairn
"I want to give a shout out to my acct rep, Jackie Burnside. I have an extensive line of insurance through State Farm and whether I'm making contact to add a vehicle, making changes to a policy, requesting proof of ins, etc...... Jackie is always quick to respond, handles it with grace and ease and does it all with a great attitude and a smile. Top notch customer service. I highly recommend Jackie to anyone looking for a reliable and helpful insurance agent. Thanks Jackie!"
We responded:
"Rick, thank you so much for sharing your experience with Jackie and our team. We love hearing about these experiences because that is exactly what we want and hope that you always know we love helping great people like you. Thank you and please dont keep her a secret!"
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Maurizio

May 1, 2025

5  out of  5
rating by Maurizio
"Mike provided useful expertise and advice in a friendly but detailed manor which helped us selectively improve our insurance needs for home and auto. His agency provides great service and value, I highly recommend him and his team."
We responded:
"Maurizio, thank you for taking the time to share your experience. It was such a pleasure to talk you through your insurance quotes, answer questions, make adjustments and come to the right coverage protections for you. We feel honored to help protect your family and our community and strive to make it easy to understand. We are so grateful for amazing people like you. Thank you!"
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an coughenour

April 28, 2025

5  out of  5
rating by an coughenour
"Friendly, Professional, Responsive, Great personalized service! I was in a situation where I needed insurance on a property as soon as possible, and Benita did a great job of listening, responding, walking me through the process, and helping me all the way through. Thank you so much!"
We responded:
"Thank you An for your awesome review. We love that you shared your experience with Benita. Our goal and purpose is to make insurance easy by listening, explaining and helping you and all of our customers with their insurance needs. Thank you for taking the time to share your experience. Please don’t keep Benita a secret!"
Profile photo of Kelly Payne

Kelly Payne

April 26, 2025

5  out of  5
rating by Kelly Payne
"Rosemary is the best. She is nice and not only helped me get insurance but she is personable and we enjoyed laughing and talking. Definitely recommended"
We responded:
"Kelly, thank you for your kind words. Rosemary is amazing and so fun to talk to and most importantly cares about her customers. Thank you for allowing her to help you. Please don’t keep her a secret! Thanks again!"
Profile photo of Eddie Wright

Eddie Wright

April 22, 2025

1  out of  5
rating by Eddie Wright
"I'm 70 years old and have been with State Farm since I was 17. Outrageous price increases have resulted in breaking all ties with this company."
We responded:
"Eddie, thank you first and foremost for your loyalty over the years. We truly appreciate you and understand your frustration. Although I truly wish our local office, for whom your review was given, would be able to control prices, this is all done at a corporate level. I hope our local office provided you with more than a 1 star service experience. Annually our goal is to meet or at minimum discuss your policies. If you haven’t taken us up on that offer, please give us a call. These discussions help us to discover additional discounts you may qualify for that help make your insurance premiums much more attractive. Please always know we would always love to have you back. Teaser rates for many companies are out there so if things change for you, please know we would love to bring you back. Thanks again! "
Profile photo of blayke billman

blayke billman

April 11, 2025

5  out of  5
rating by blayke billman
"Rosemary helped me to get car insurance and was very kind!"
We responded:
"Blayke, Thank you for giving Rosemary and our office a 5 star review. Insurance and helping our customers is what we love to do. Please don’t keep Rosemary a secret. Thanks again!"
Profile photo of Tyler Haskins

Tyler Haskins

April 10, 2025

5  out of  5
rating by Tyler Haskins
"Mike was incredible friendly and very helpful! He was able to provide sound financial advice while demonstrating great customer service."
We responded:
"Tyler, thank you my friend. It was great having a good discussion with young professional who is already working to secure their financial future. Your future self will thank you! Thank you for your kind words and please don’t keep us a secret!"
Profile photo of Aderica Truesdale

Aderica Truesdale

March 1, 2025

5  out of  5
rating by Aderica Truesdale
"Rosemary was a great help and patient!"
We responded:
"Aderica, thank you for sharing your experience with Rosemary at our Woodruff office. Rosemary is awesome and having you recognize it really makes us proud. Please don’t keep Rosemary a secret and thank you again!"